DeTails Toys in Hackensack, New Jersey

Run Away!!!!!!! I ordered 3 items. They charged my card for the full amount right away. I never dealt with a company that charged your card before they shipped. That should have been my first clue. After about 7 weeks and no items, I e-mailed them. They never answer the phone, and never return phone calls. This was my 2nd clue. I was trying to find out what had happened to my order. They told me that their whip maker screwed up, and made 2 whips in 2 different colors. I ordered a custom purple and blue whip. He, apparently, made 1 black and purple, and 1 blue and purple. They, obviously, don't communicate very well with their supplier. This became my 3rd clue. I e-mailed them back, telling them that I want a full refund of my money, and they lost me as a customer. I am still waiting for both the refund, and a response back. I did warn them that if I didn't get a full refund, as no product had shipped, I would contact the N.J. Attorney General office. This company is about as trustworthy as a fart after eating Mexican food. Avoid at all costs.